Albany Day Hospital welcome any feedback that you may have as we see this as an opportunity to further improve our services.
We are committed to partnering with consumers to ensure that the policies, procedures and care at Albany Day Hospital meet the needs of our patients, carers and other consumers.
Every patient is asked to complete a Patient Feedback Form. The feedback from these forms is reviewed and discussed at all management and staff meetings, and changes implemented as need is identified.
The day hospital also liaises with patients and carers regarding specific areas of patient care, organising focus groups and conducting follow-up phone calls.
We are actively committed to engage with our consumers and welcome input and feedback.
If you have a concern about the services or care you have received, please contact us on 08 6146 1466 or email firstname.lastname@example.org